Elevate Your Culinary Journey

Privacy Policy

Last Updated: November 2023

At Gourmet Experts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

• Contact Information: Name, email address, phone number, and mailing address when you contact us or request our services
• Service Details: Event information, dietary preferences, guest count, and special requirements
• Website Usage: IP address, browser type, pages visited, and interaction data through cookies and analytics
• Communication Records: Correspondence via email, phone, or our contact forms

How We Use Your Information

• Provide and customize our culinary services to meet your specific needs
• Communicate with you about bookings, events, and service updates
• Process payments and manage billing for our services
• Improve our website functionality and user experience
• Send promotional materials only with your explicit consent

Data Protection & Your Rights

Under GDPR and CCPA, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing or request data portability. To exercise these rights or for any privacy concerns, contact us at [email protected].

Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Terms of Service

Last Updated: November 2023

These Terms of Service govern your use of Gourmet Experts' website and services. By accessing our website or engaging our services, you agree to be bound by these terms.

Service Agreement

• All catering and culinary services are subject to availability and require advance booking
• Service details, pricing, and terms will be confirmed in a separate service agreement
• Menu items may vary based on seasonal availability and ingredient sourcing
• Special dietary requirements must be communicated at least 48 hours in advance

Booking & Cancellation Policy

• A deposit of 25-50% is required to secure your booking date
• Cancellations made 14+ days before the event: Full refund minus processing fees
• Cancellations made 7-13 days before: 50% refund
• Cancellations made less than 7 days before: No refund, deposit retained
• We reserve the right to cancel due to circumstances beyond our control

Liability & Insurance

Gourmet Experts carries comprehensive liability insurance and food safety certification. Our liability is limited to the total amount paid for services. Clients are responsible for providing accurate venue information, adequate facilities, and ensuring guest safety at their events.

Intellectual Property

All proprietary recipes, menu designs, and service concepts remain the intellectual property of Gourmet Experts. Photography of our food and events may be used for marketing purposes unless otherwise specified in writing.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association.

Cookie Policy

Last Updated: November 2023

This Cookie Policy explains how Gourmet Experts uses cookies and similar tracking technologies on our website to enhance your browsing experience and analyze site performance.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze how you use our site, and provide personalized content and advertisements.

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality, such as navigation and access to secure areas
• Analytical Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data
• Functional Cookies: Remember your preferences and choices to enhance your user experience
• Marketing Cookies: Used to display relevant advertisements based on your interests and browsing behavior

Third-Party Cookies

We may use third-party services like Google Analytics, social media plugins, and advertising platforms that set their own cookies. These services have their own privacy policies governing cookie usage.

Managing Your Cookie Preferences

• You can control cookie settings through your browser preferences
• Most browsers allow you to block or delete cookies
• Disabling certain cookies may affect website functionality
• You can opt out of targeted advertising through industry preference centers

Cookie Consent

By continuing to use our website after seeing our cookie notice, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings or contacting us directly.

DMCA Policy

Last Updated: November 2023

Gourmet Experts respects the intellectual property rights of others and expects our users to do the same. This policy outlines our procedures for responding to claims of copyright infringement under the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on our website
• Your contact information (address, phone number, and email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

DMCA Agent Contact Information

DMCA Agent: Legal Department
Gourmet Experts
456 Beverly Boulevard
Los Angeles, CA 90036
Email: [email protected]
Phone: +1 (213) 555-0147

Counter-Notification Process

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that you have a good faith belief that the content was removed by mistake or misidentification
• Your contact information and consent to jurisdiction in Los Angeles County, California

Repeat Infringer Policy

We will terminate relationships with users who are found to be repeat copyright infringers in accordance with our terms of service and applicable law.